Ruff Questions? We've Got Answers!

We’re here to help! Fetch the answers to your most tail-wagging questions below. Still need help? Don’t paws, feel free to contact us!

What's in the Sniff 'n Snack Box?



Each box includes 2 bags of premium, limited ingredient treats and 2 fun, durable dog toys hand picked to keep tails wagging

How long does it take to fetch my box?



We ship within 1 to 2 business days Most orders arrive within 5 to 7 days depending on your location

Are the treats pup safe for allergies?



Absolutely Our treats are made with limited, clean ingredients and are allergy conscious You can also customize your box to match your pup’s dietary needs

What if my pup doesn’t like a treat or toy?


No bones about it If your dog isn’t happy, we aren’t either Let us know and we’ll fetch a replacement in your next box

Do you ship outside the doghouse (U.S.)?



Right now we only ship within the U.S. but stay tuned Our paws are working on going global

Can I update my pup's preferences?

Yes Log into your account anytime to update your dog’s preferences like toy types and treat flavors

Can I paws or cancel my subscription?



You bet You can cancel, pause, or change your subscription at any time through your account No hidden fees or tricks